Return to Help Index| Payment and Shipping | |
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| Payment | |
Turtle Love Co. accepts payment with MasterCard, Visa, American Express, Discover or PayPal. Your order will be shipped today or the following business day. |
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| Sales tax | |
Turtle Love Co. only collects sales tax for items shipped to Maine. |
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| Where's my stuff? | |
Click the Log In link at the top right hand corner of our site to log in and view your order status. |
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| Shipping | |
Turtle Love Co. offers Priority Mail shipping on all orders within the United States. If you need your order faster, you can select USPS Express Mail for overnight delivery at a flat rate of $25. International Priority Mail to the UK, Australia and Canada is at a flat rate of $25. Please contact us for information about other shipping methods or destinations. |
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| Special Orders | |
Many of the items in the TLC collection can be special ordered with different materials from those shown. Please email helpfulturtle@turtleloveco.com with your particular request, and we'll do our best to help out. We can give you a better idea of timing when we know what you're looking for, but special orders usually take between 1 week and 2 months to fulfill, depending on the product. We charge a $25 non-refundable fee on all special orders. |
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