Our Guarantee

We guarantee that the piece you receive will be made of the materials described and made of quality craftsmanship. If your jewelry becomes damaged, no matter what the circumstances, just send it back to us. We won't charge you an arm and a leg for repairs, and we'll get your jewelry back to you as quickly as possible (usually within two weeks). We want to make sure you love your jewelry for a long time, and we'll be here to help any way we can. 

We strongly recommend that you let us take care of all resizings and repairs to jewelry you purchase from us to ensure the highest quality and care for these pieces. The TurtleLove.com quality guarantee is voided if your piece is worked on by an outside jeweler, so if you find a problem with your item you should send it back to us!

Read testimonials from our customers.

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